Testimonials

July 31st, 2009

After tearing my labrum almost completely off of my shoulder bone, playing volleyball one summer, I required surgery if I was ever to play again. I opted for the surgery as the thought of not playing my favourite sports again was more painful than the injury itself.  The surgery consisted of putting seven anchors in my shoulder to re-attach the labrum to the bone. The recovery time for this surgery cis typically six months to a year. After only 4 months working with Len and his dedicated team, I almost have my full range of motion back and should be back on the courts sooner than expected. In addition, I also have a baby boy on the way so now daddy will be able to hold him without feeling any pain.Thank you so much to all the staff at Queen West Physio - You gave me my “normal” life back.

Vincent Dessureault

Aug 26, 09

I came to Queen West Physio after re-injuring my knee from a previously misdiagnosed injury. When I was told that I had a tear in my MCL along with a Baker's Cyst, I was worried about my future in sports.
I was very happy working with Elena because she understood what I wanted to achieve with my physio. I told her that a year from now I wanted to be able to play basketball as if I'd never had a knee injury.  She pushed me to my limits and in two months I went from crutches to my first workouts! She treated not just my knee but all the related injuries including the ankle and hamstring. Elena is a tough taskmaster but her knowledge and understanding of the body has gotten me on track to a full recovery and my goal of hitting the court even ahead of schedule. Thanks very much

Lyla O'Connor

August 27, 2009

After being in a car accident, I could barely move my neck and shoulder. Queen West Physio has done an amazing job on getting my mobility back, Through acupuncture and physio activities. I believe acupuncture is the best remedy for muscle tears and strains. The staff have been most helpful at the clinic, and with setting up extra stretching activities at home to help with my recovery. A special thanks to the whole team at Queen West Physio.

L Adams

July, 2008

I had two knee replacements, one in July 08, the other one was done in April 08. Then, about a month ago, my left knee started to hurt again and I had to come back for Physio. Elena has done a great job on my knee. Her hands on massaging and mobilization has been a great help. I'm well on my way to recovery again. Thanks to all the staff at Queen West Physio. Showing me how to do muscle stretches has really helped.

Marion Broke

September 2nd, 2009

I slipped and fell on a patch of ice and broke my ankle in two places in February 2009. I had my surgery on February 28th. The surgeon put in about 8 nails and a plate. Elena and every one at Queen West Physio have been a great help on my recovery process. When I came in in March, there was significant swelling on my left foot. It was about twice the normal size post operation and I was in a cast. Both Elena's excellent physiotherapy techniques and her patience in explaining and showing her knowledge have been a great help in guiding me through the recovery process. Now the swelling is mostly gone and I can stand and walk normally, I am looking forward to continue the physio process and get back to running in the near future.

Andy

I am thankful to God for the all of you and talent he has given you to help people and you are using it well.Thank you, I can walk without pain, get into my car, come out of my car, and climb stairs without pain. Thank you very much. May God reward you all.

For this particular problem, I came in December 2007. I had broken my right elbow and felt I couldn't move normally. It was a bad break and an unusual one at that. The only thing Rani did that day that I can remember is she helped me walk straight instead of slouched. I had a frozen shoulder and sprained wrists too and couldn't move much. I came through the door and old woman and walked out a much younger one. I was really happy just for that. Since then my goals were to move my fingers, my wrist and my shoulder, bend my elbow, dress myself, comb my hair and brush my teeth. I had the full support of my husband and children, which I'm grateful for because they had to spoon feed, me, dress me and wash me for a while. But also the Queen West Staff's attention, patience (I'm not always a good patient) and encouragement really helped me. The therapy went from gentle to very aggressive with the okay of my GP. I have other therapies - athletic, massage, pool, etc. I joined the mall walkers to help me move more and to do it with other people. Queen West stood out because of the staff. You can tell and feel hat they are happy in the morning when they come to work. They have good bosses and great colleagues who never fail to give more or offer more than asked for. They don't give false cheers and that is important. Elena and Cris, my main therapists know how to push me to achieve more. Erika, Sharon and Michelle, my main PTA's are never dull, very patient, and always willing to help and serve. My arm is almost straight now after 18 months. I can touch the back of my head. The goals are now to have the elbow in a normal position so that I don't look crippled. I am starting to get feeling again on the surface of my arm. I have less, pain, I sleep better, I can hold a pen and write, put something in the oven, and I can turn my hand to each side. It may seem like nothing to most people who read this but try to imagine not being able to cuddle in the bed, to hug your spouse and kids, to wash yourself in the shower, to drive, or to put your contact lenses on because you cannot reach. I came a long way and I really appreciate the effort put in for me from everyone here at Queen West.
P.S. I'm still working on my writing too. They also all believe in me, even when I don't believe in myself.

Wednesday October 7, 2009

I never would have imagined a year ago that my life would be flipped upside down in the seconds it took for the traffic light to change from yellow to red right in front of me. I never thought that I would find myself sitting on a curb, struggling to breathe through an oxygen mask, unable to say my name to a police officer standing over me. My mind was racing everywhere as I tried to make sense of the chaos happening all around me. I never thought I would ever experience such fear and shock that a paramedic would have to grab me by the shoulders and shake me just so that I would look him in the eye long enough for him to remind me how to breathe in efforts to stop me from passing out right there on the curb from hyperventilating.

Thursday September 18th, 2008 is a day that I will never be able to forget. My journey of healing has been like a long, bumpy car ride with lots of hills, sharp turns, winding roads, swerves, redirected routes and “no exit” signs. In the beginning, a day did not go by without me wondering how I was going to make it through the constant pain, move past the anger of having to put my life on hold and cope with the frustration of not being able to do even the simplest of things. From the very first day, walking through the front doors of Queen West Physiotherapy and Acupuncture has given me the strength, determination and courage I have needed to fight hard and take back my life. Most importantly, it has given me hope.

I have been very blessed to have had the opportunity to work with a warm, caring, hard working, highly experienced and truly inspirational team of professionals whom I have learned, genuinely care about each and every one of their patients and their recovery experience. I cannot imagine finding another group of men and women who would work as hard as the staff at Queen West to provide their patients with a safe, comfortable, welcoming and supportive environment. I'm still amazed by how much time, energy and care my physiotherapist devotes to each of our sessions; something you will not find in many clinics around Brampton. I love the fact that Queen West offers such a wide range of treatments (i.e. laser, ultrasound, TENS, heat/ice, mobilizations, stretches, massage therapy, acupuncture, etc.). Also, I am happy that often I see each of the physiotherapists take the time to teach their patients a wide range of stretches and strengthening exercises out in the gym area of the clinic; and are constantly challenging them to push harder and take their individual routines forward to the next level of healing.

I believe the very best part of coming to Queen West has been working with my physiotherapist, Elena Mustata. I have never met a more hard working, compassionate, caring and supportive woman who genuinely loves her work as a physiotherapist. She always has a warm smile to offer and a few words of encouragement on the days when I have thought that I would never get better. Her positivity is infectious. Her feedback motivates and inspires me to fight harder. I truly appreciate the laughter she brings into our sessions and her reassurances that there is always progress, even if sometimes it seems like she is the only who can feel it with her hands. I have often felt like I was riding on an out of control emotional roller coaster, ready to bounce off track from all the stresses, anxieties and battles I have had to fight and endure along the way. Elena's firm, unshakable confidence has always helped my feet find their way back down onto solid ground.

Even knowing that I still have a long road ahead of me, I know that I am in good hands at Queen West Physiotherapy and Acupuncture. I can trust and believe that I will climb over all the challenges I still have to face. I have faith that one day at a time, I will succeed.

Stephanie Pombeiro